Greg Rundlett/cv

Executive Summary

Technology manager, entrepreneur, plus senior-level individual contributor with a broad and deep skill set. Open source expert. Experience working in all settings - large and small, local and distributed.

Senior DevOps Architect with 10+ years experience in SRE/DevOps practices, cloud infrastructure, and large-scale SaaS platform operations. Proven track record of implementing robust CI/CD pipelines, containerization strategies and monitoring solutions with a focus on high availability and operational excellence. Experienced in designing scalable cloud architectures, automating infrastructure deployment, and mentoring technical teams across diverse environments.

Professional Experience

Self-employed

Remote (Salisbury, MA) | May 2023 - Present

DevOps Consultant

• Led technical upgrades for NASA Glenn Research Center's Knowledge Platform, demonstrating ability to support complex technical transformations
• Design and implement infrastructure-as-code solutions using Ansible for repeatable, version-controlled deployments
• Architect cloud-native solutions with containerization (Docker) and orchestration principles for scalability
• Build and optimize CI/CD pipelines using GitHub Actions for secure, automated software delivery
• Implement comprehensive monitoring strategies and observability solutions for system reliability
• Automate manual operational tasks to improve efficiency and reduce human error
• Develop operational runbooks and incident response procedures supporting high availability goals

Pegasystems

Remote (Cambridge, MA) | Nov 2020 - Apr 2023

Technology and communications company that develops and licenses low-code application platforms and enterprise software solutions.

Full Stack Developer + Lead DevOps Engineer + Cloud Architect

• Architected and managed AWS cloud infrastructure leveraging services including EC2, CloudWatch, CodeBuild, ECS, Lambda and other services for 99.9% availability
• Implemented monitoring and logging solutions using Splunk for comprehensive system observability across distributed environments
• Implemented enterprise authentication solutions (SSO, Azure AD, OpenIDConnect)
• Led cross-functional teams across multiple time zones, establishing technical relationships and collaborative work environments
• Led migration to container-based architecture using Docker Compose and ECS Fargate improving deployment reliability and scalability
• Created and maintained CI/CD pipelines for enterprise applications with automated testing and deployment
• Established incident response protocols and led post-incident reviews with a blameless culture
• Mentored junior engineers in DevOps practices and cloud architecture principles
• Automated infrastructure provisioning and application deployment reducing manual intervention by 80%
• Collaborated with development teams to improve application operability and observability

eQuality Technology

Remote (Salisbury, MA) | 2013 Feb - 2020 Nov

Technology solutions provider to small business, government and education markets specializing in open source.

Founder / Principal Consultant

Established company product and service portfolio plus sales and marketing.

• QualityBox - a SaaS platform for knowledge management
• MediaWiki extension development (Html2Wiki)
• MediaWiki implementations, upgrades and migrations
• WordPress implementations, upgrades and migrations. Integration with CiviCRM
• Software training (WordPress, CiviCRM, MediaWiki)
• large git migrations
• Google Apps / Email consulting
• Software Engineering
• Software Quality Assurance
• Project Management
• IT Systems & Technical Support
• Enterprise Application Development
• Database Layer Design, Development, Administration
• Business Intelligence & Reporting

Bean Group

Portsmouth, NH | 2009 Aug - 2016 Feb

Leading Independent New England Regional Real Estate broker

Director of Web Services

Discover, architect, operate and refine LAMP infrastructure plus cloud and local development. Deploy, manage VOIP communications. Manage vendors and services. Multiple successful projects delivering increased profits. 100% Company growth.

• Technical leadership, project management, facilities expansion of operations and technology services supporting nearly doubling location growth, 75% staff growth, and transaction volume growth (approaching $300 million) while reducing technology spending by 70%.
• Developed and integrated multi-vendor systems starting with a single-vendor architecture
• Migrated email services to create new collaboration platform on Google Apps (GAFYD) Premier
• Managed re-development of the company's websites using Drupal
• Initiated revision control services as well as management infrastructure including upgrades, migrations and server tools for both Subversion and Git.
• Architected, designed, deployed and author knowledge base for operations and reference using Semantic MediaWiki plus extensions.
• Led security and backup best practices efforts
• Systems Administration of LAMP machines migrating from CentOS to Ubuntu while redeploying the data-center into the cloud from traditional co-location
• Expanded from 7 branch offices in NH to 15 offices spanning NH, VT, ME, MA

Harvard University

Cambridge, MA | 2008 Nov - 2009 Aug

The Initiative in Innovative Computing (IIC) was an interdisciplinary research and development center at Harvard dedicated to using innovative computing tools to accelerate discovery across all of the scientific disciplines. http://iic.harvard.edu

Web Developer

• Developed and deployed collaboration and knowledge systems
• Drupal debugging, deployment, development of Science Collaboration Framework (SCF), scigpu.org, involvweb.org, iic.harvard.edu
• Initiated Subversion and Git revision control services as well as management infrastructure
• Architected, Designed, Deployed and Seeded MediaWiki-based knowledge base for operations and reference.
• Led security and backup best practices efforts
• Systems Administration of LAMP machines running CentOS and Ubuntu Infrastructure forensics, normalization and re-deployment
• Training of scientists, project managers, faculty and staff on wiki platform

Smarter Travel Media

Charlestown, MA | 2008 Aug - 2008 Oct

An independent unit of Expedia.com

Web Software Architect

Worked with a small group of architects to provide a robust, scalable, secure framework and API for use by the Applications Development Team. Primarily worked on major new product development building a high-volume advertising service using a Service Oriented Architecture (SOA) levering the Symfony (PHP) framework.

OASIS

Billerica, MA | 2005 Oct - 2008 Aug

Global standards consortium that drives the development, convergence and adoption of open standards for the global information society.

Manager - Technology Services

Starting as Sr. Developer and Systems Administrator, I was immediately promoted to Manager reporting to the CEO. Responsible for all aspects of all internal and customer-facing technology services and systems. Responsible for hiring and managing of staff, vendors, contractors and industry relationships. Responsible for selection, development, deployment and service delivery in Customer Relationship Management and Sales (SugarCRM) Content Management Systems (Drupal), Wiki (Mediawiki, MoinMoin), Issue Tracking, Project Management and Document Management (Knowledge Tree). Responsible for continued in-house development and support of mission-critical systems for Group collaboration and Membership Management and e-Commerce. Responsible for Telco, Data Center and local office hardware, software, systems and security. Oversee and support remote VPN users across the United States, Europe, and Asia.

• Oversee selection and deployment of new hardware and updated LAMP stack into existing facilities plus migration to new data center facilities.
• Instituted source code control system (Subversion) and operational procedures for development with up to 9 global contributors from Japan and China to California.
• Implemented custom Google Search Service to cover ~ 50 web properties
• Designed Document Management system to leverage WebDAV

SavaJe Technologies

Chelmsford, MA | 2005 Feb - 2005 Oct

Pioneering developer of Java-based Mobile phone OS. Acquired by Sun Microsystems.

Release Engineering - Tools Developer

Led development of an automated / on-demand software build system which delivers compiled binaries from Source Code Control system (BitKeeper) repositories.

• Installed and setup infrastructure of PHP5, PEAR, reverse-proxied Apache server, and LDAP authentication.
• Designed and wrote MVC application in PHP leveraging OO Framework (Horde) with MySQL backend.
• Developed web and console front-end for scripted automation and continuous integration with Quality Assurance team and the test lab.
• Prototype development, developer tools, mentoring.

Knowledge Institute

E. Kingston, NH | 2003 Apr - 2005 Jan

Small Business Consulting with focus on Government markets.

Chief Technology Officer (CTO)

Responsible for vision and execution of the company’s technology roadmap.

• Won commendation from Governor Craig Benson for launching first Virtual Business Incubator in NH (developing customized online project management software).
• Web-enabled company, including intranet, knowledge base, e-commerce, customer, partner, product and service solutions, sales, marketing, search, database, analytics, reporting and more.

Provide project leadership and implement best practices while developing projects through entire life-cycle. Specified, built and/or installed and administered the company technology infrastructure, and created several high-profile websites with advanced functionality. Developed client reporting system, Search Engine solution, website framework, Browser-based Regex-capable editor for maintaining the 1.2 million lines of source code that I wrote or administered on top of the Linux, Apache, MySQL, PHP (LAMP) platform.

• Web-enabled company, including intranet, knowledge base, e-commerce, customer, partner, product and service solutions, search, database. (www.buzgate.org, www.nhvbi.org, www.buzworks.org, www.bdki.com, www.nhintern.net, www.buzvr.org)
• Developed spidering tool to harvest email addresses.
• Information architecture, design/UI, project management and implementation of website reconstruction project replacing thousands of flat HTML content files with custom XML-based, logic-driven dynamic website system using a Model View Controller (MVC) framework

Concerto Software

Westford, MA | 2002 Sep - 2003 Apr

$500 Million revenue global Call-Center vendor. Acquired by Aspect Software.

Business Systems Analyst

Responsible for all global website code (www.concerto.com) and intranet code in a mixed environment of Sun Solaris, Microsoft SQL Server, Microsoft IIS and Netscape iPlanet with ASP, VBScript, JavaScript, PHP, and MySQL.

• Analyzed and specified short and long-term solutions for data integrity problems. Employed polymorphism to provide similar data-handling services that could be plugged at-will into the workflow of a given form (e.g. text logging, db logging, messaging).
• Replaced all form-related client-side content and back-end processing for global website with object-oriented and modular code responsible for validation, formatting, security and interfaces to file / database / messaging systems.
• Wrote high-impact analysis tools for Sales, Marketing and Executive teams within first two weeks.

Virtual Access Networks

Lawrence, MA | 2000 Jul - 2002 Jan

Venture-funded developer of Enterprise software product for Windows OS migration and web enabled cross-platform content discovery and exchange using open standards. Acquired by Symantec.

Sr. Internet Systems Architect

Built, administered and managed company Internet (thevan.com), extranet, intranet and other browser-enabled applications and environments.

• Created DHTML product GUI using ASP, XML, XSLT for enterprise and consumer software that won Best of COMDEX Fall 2000.
• Authored and implemented best practices across technology infrastructure.
• Project Manager and Technical leader for “in-sourcing” (software) product development, beta software product demonstration, beta software program feedback system, web hosting migration to internal facility saving hundreds of thousands of dollars.
• Responsible for defining and executing “Best Practices” throughout development and technology environment including: security, audit, OS builds, Version Control, MySQL database, IDE, code library and tools across Windows workstations and Linux servers
• Develop and release website, intranet, knowledge-base, extranets supporting Marketing, Sales and Partner programs using multi-layer permissions, authentication, database content, browser-based authoring and administration on top of Linux and Apache using PHP, XML, XHTML, MySQL, DHTML, JavaScript, and CSS.
• Build open source LAMP from proprietary prototype ASP on IIS/NT stack.
• Developed Search Engine Optimization (SEO) tools and campaigns
• Create website features like print-friendly page layout (CSS) and fancy directory indexing using a template system in PHP and XHTML.
• Build and release Intranet creating internal knowledge-base in phpWiki
• Build and release Extranets supporting Marketing, Sales and Partner programs using multi-layer permissions, authentication, database content, browser-based authoring and administration.
• Wrote tool for inspecting, authoring and dynamically-generating site Meta tags for site marketing, and submission to search engines.
• Beta Software Program feedback mechanism with authentication, log-file upload, client-side form validation and HTML-formatted messaging to internal program office
• Create site monitoring and reporting solution to provide real-time sales leads using AWStats.
• Multiple HTML/text email newsletter marketing campaigns to 5,000+ recipients using MojoMail
• Build, configure, administer (development, staging, and production level) RedHat Linux Servers
• Seamlessly migrate web hosting in-house from major hosting provider, saving $7,000 in monthly hosting fees.
• Linux / Windows file services integration over SAMBA
• Perform security audit and author security strategies including RHN and Webmin
• Author development standards and best practices
• Select, install and configure development environment, including OS builds, Version Control, MySQL database, IDE, code library and tools across Windows workstations and Linux servers
• Build and release website using PHP with MySQL, XML, DHTML, and CSS on top of Apache.
• Custom enhancement to HierMenus JavaScript to allow relative, absolute positioning
• Manage project to create demo of beta product
• Implement SSL for E-commerce servers.
• Extend and improve the Netscape JavaScript validation library of over 2,000 lines, incorporated into code base.
• Build and release website using Apache Cocoon XML publishing framework and Tomcat JSP and Servlet engine

Raging Bull

Andover, MA | 1999 Nov - 2000 Jul

A CMGI portfolio company, developed into a leading Internet financial community and merged with AltaVista and later sold to Lycos.

Sr. Web Developer

Led projects for new content and functionality from prototype to install. Produced solutions for workflow, and site maintenance. Created various prototypes for major new initiatives. Participate in weekly production planning, code reviews and all phases of software development life-cycle.

• Created web pages that received as many as 20 million page views per day.
• Sr. Technical Lead for PERL applications including the custom CMS backed by the c2 wiki.
• Products included Trading Center, IPO Center, Personalized Boards

Fidelity Investments

Boston, MA | 1999 Jun - 1999 Nov

Global leader in Mutual Funds and Financial Services

Information Architect

Part of an elite team responsible for the front page of Fidelity.com. Managed and assisted in the coordinated release of weekly updates to the Fidelity.com web portal. Incorporate maintenance with new product announcements, and major new product launches into weekly production schedule. Design information architecture for new products.

• Participated in major new product launch and corporate strategy initiative to use 'Personalization Technologies' (MyFidelity) reflected in the design and functionality of the Fidelity portal for all its customers.

Freephile

Newburyport, MA | 1999 Jan - 2003 Apr

Websites, Branding, and technology consulting using Open Source

Founder / Principal Consultant

1. Greg Nikas, ASMP Photographer. Install and customize engine to manage digital photo assets in a series of portfolios. Integrate a system of content mangement and automate publishing new content. www.gregnikas.com.
2. State of New Hampshire - Board of Accountancy. Create website that meets section 508 accessibility rules, browser-based editing capability. Database consulting.
3. Internet Business Network - infrastructure analysis, enhancement, system administration and desktop suppport.
4. New England Line Network telco / cable wiring company. Create image, brochure, business cards, email services and website for company plus sister company. www.nelninc.com and www.cambridgecommunications.com
5. MediTrans medical transcription company. Create website featuring message boards for group collaboration. Create business cards, brochure and identity. www.meditrans-boston.com
6. The Harbor Lights retail lighting company. Convert website from ASP to PHP. Convert E-commerce from VBScript / Access to PHP / MySQL. Convert tour from Flash to JavaScript/PHP. Implement Gallery. www.harbor-lights.com
7. Boston Neurosurgical Foundation www.boston-neurosurg.org
8. Susan Boivin real estate professional Create portal website that ties into existing resources for Real Estate clients. www.susanboivin.com

Created and maintained several Open Source software projects:

• openQuiz system for creatiing online learning environments
• phpSlideShow system for creating online slideshows
• randomImage system for displaying (XHTML) images
• blueMantis easy-to-administer, extensible, website system
• gregGrep fancy indexing system for directories and websites

Investors Bank & Trust

Boston, MA | 1996 Jul - 1999 Jun

IBT is a leading global mutual fund accountant and asset custodian. Acquired by State Street Corp.

Webmaster, Business Development Consultant

As a member of the Systems Architecture group, I collaborated with the Director of Strategy, consultants and internal teams to foster the growth and implementation of Internet technologies while helping the organization adapt and reshape its business practices to this new medium.

• Launched the Global Custody operations Internet presence in 1998.
• Participated in expansion from 600 employees to over 1,000.
• Coordinated technology efforts while company opened offices in Toronto, and Dublin Ireland.
• Identified areas where the organization was ready to adopt or support Internet Technologies while focusing other business units toward the same vision. Assemble business requirements, technical, tool and platform requirements plus defined the scope of our initiatives. Focus included: servicing clients, corporate branding, investor relations, and recruiting.
• Designed, implemented and maintained Microsoft Access database which received CICS datasets from Mainframe.
• Wrote custom queries to process $150K+ monthly transaction costs (approx 35,000 records/mo) to deliver reports and business intelligence which translated into significant policy, procedure, and cost savings.
• Wrote custom web interfaces between proprietary HRS applications like HotJobs, and internal systems
• Designed and maintained Microsoft Excel fee calculator for Global Custody covering 80 markets showing both cost, and fee schedules. This calculator was used as a tool for pricing the banks bids on multi-million dollar contracts
• Managed, configured, supported, administered 10 stand-alone dial-up Internet kiosks for operational use throughout the bank on Windows 3.1 and Windows NT using TCP/IP, TCPMAN, DialUP Networking, RAS, Eudora, FTP.
• Owned Y2K database prototyped by EDS consultants. Refined the structure and transformed the prototype into the production database which served as the central repository for the banks complete Y2K compliance program office.

Dean Witter

Wellesley, MA | 1991 Apr - 1996 Apr

Leading Wall Street brokerage firm. Merged with Morgan Stanley.

Registered Representative (Stockbroker)

Managed millions of dollars and hundreds of clients at Dean Witter in Wellesley. Also led the branch in PC tools installation and support. Voluntary Workstation Coordinator for an office of 50 people. I trained employees and brokers on software products including Microsoft Word, Excel, Lotus 123, WordPerfect, AmiPro, Brokers Ally, Act!, and various investment modeling and portfolio management software tools. Daily machine, network and user support. I evaluated software systems and gave recommendations about purchasing the most competitive packages.

• National Sales Director’s Award - First year raised over $2.5 Million in assets, over 250 new accounts.
• Series 7 Series 63 licensed; Rule 144 specialist
• Dean Witter Graduate School - Asset Allocation Planning, Life, Health, Annuity Insurance Licensed

Hibbard Brown & Co

Wakefield, MA | 1989 Feb - 1991 Apr

Stock brokerage firm

Registered Representative (Stockbroker)

• Passed all licensing requirements within two weeks of hiring.

Professional Associations

BostonPHP

bostonphp.com

Greater New Hampshire Linux User Group

GNHLUG.org

Boston Linux User Group

BLU.org

Internet Society

ISOC.org

HTML Writer's Guild (HWG)

member

coursework in JavaScript, Active Server Pages, XML, Perl

Community / Volunteer Work

2013 Jul - present Coastal Trails Coalition

Salisbury, MA

CTC is a non-profit corporation whose mission is to assist in developing the Coastal Trails Network, a 30-mile network of rail trails and bikeways connecting the communities of Amesbury, Newbury, Newburyport and Salisbury. Formed in 2004 with the support of the Essex National Heritage Commission, the National Park Service Rivers and Trails Program, and the Merrimack Valley Planning Commission, CTC continues to be a tax-exempt 501(c)(3) organization with no paid employees. Donations to CTC are tax deductible as charitable donations. CTC invests 100% of donations, grants and membership contributions in the trail network.

Board of Directors member (volunteer)

Technology, member management, social media, trail maintenance, fund-raising and events

Forum 128

a French business-science development council in Boston headed by the French Consulate

Rotary International

GSE member May 1996

• Served as the Financial Services industry expert in a group of 5 professionals on an international business exchange in France sponsored by the Rotary Foundation's Group Study Exchange (GSE) program.

Education

1984 - 1989 University of Rhode Island

Kingston, RI

BA - Double Major Biology & French

GPA 3.4/4.0

1987 - 1988 Universite d'Orleans

Orleans, FRANCE (Exchange program)

Knowledge and Skills

Cloud & Infrastructure

• Cloud Platforms: AWS (EC2, ECS, Lambda, CloudWatch, CodeBuild, VPC, IAM, S3, RDS), Azure, GCP
• Infrastructure as Code: Ansible, Terraform, CloudFormation, Docker Compose
• Containerization: Docker, Kubernetes, Helm
• Configuration Management: Ansible, YAML

SRE & Monitoring

• Monitoring Tools: Splunk, CloudWatch, ELK Stack, Netdata
• Logging: ELK Stack, CloudWatch Logs
• Incident Management: Jira, RT, and Phabricator

Automation & CI/CD

• CI/CD: Jenkins, GitHub Actions, GitLab CI
• Version Control: Git, GitHub, GitLab, Bitbucket
• Programming: Python, Bash, PHP, JavaScript, Go

Operating Systems & Networking

• Operating Systems: Linux (Ubuntu, RHEL, Debian)
• Package Management: dpkg, APT, yum, dnf, pip
• Network Technologies: TCP/IP, HTTP, VPN configurations

Site Reliability Engineer

Google Apps For Your Domain (now called Google Workspace)

Application Programming Interface

PHP is the HyperText Preprocessor = the most popular programming language for the web

Organization for the Advancement of Structured Information Standards = a global standards organization

PHP Extension and Application Repository = a collection of code started in 1999 to enhance the utility of PHP.

Regular Expression = a search and replace syntax that allows for powerful pattern matching

HyperText Markup Language = structured text that uses logical links (hyperlinks) between nodes containing text.

Extensible Markup Language = a system for markup such that you can create your own 'schema' of terms rather than a specific markup language.

Application Service Provider

Application Server Pages = an old technology by Microsoft

Cascading Style Sheets = A technology that deals with the presentation of content on the web

Search Engine Optimization

Secure Sockets Layer = secure (encrypted) underpinning for HTTP

Internet Protocol. An IP Address is a host or device name in numeric form.

Greater New Hampshire Linux User Groups = an association of User Groups in and around the state of New Hampshire, USA of people interested in Linux technology and/or those who created it in the first place; and continue to this day.

Boston Linux & Unix = a Linux User Group in Boston, MA, USA with roots that go back into the days of Unix before Linux was a thing

Advanced Package Tool. Created by the Debian project.

HyperText Transfer Protocol = the foundation of data communication for the World Wide Web. See HTML